Our Promise: We do not sell your personal information to third parties. Your data is used only to fulfill your part requests and improve our services. No spam. No unsolicited sales calls.
1 Information We Collect
When you use Used Car Parts USA, we may collect the following information:
- Personal Information: Name, email address, phone number, and ZIP code β provided when you submit a quote or contact form.
- Vehicle Information: Year, Make, Model, VIN, and part details β provided to facilitate your part request.
- Technical Data: IP address, browser type, device type, and pages visited β collected automatically via server logs and cookies.
- Communications: Any messages, emails, or form submissions you send to us.
2 How We Use Your Information
We use the information we collect to:
- Process and respond to your part quote requests.
- Verify fitment and source the correct OEM used parts for your vehicle.
- Communicate order status, shipping updates, and support responses.
- Improve the functionality and user experience of our website.
- Comply with legal obligations and prevent fraudulent activity.
We do NOT: Sell your personal data, send unsolicited marketing emails, or make unsolicited sales calls. We only contact you in connection with your submitted part request.
3 Information Sharing
We may share your information only in the following limited circumstances:
- Salvage Suppliers: Vehicle and part details are shared with verified suppliers to fulfill your part request.
- Shipping Partners: Your name and delivery address are shared with logistics providers for order fulfillment.
- Legal Requirements: We may disclose information if required by law, court order, or government authority.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4 Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and form inputs during a session.
- Analyze website traffic and user behavior to improve our services.
- Serve relevant content and measure page performance.
You can disable cookies in your browser settings at any time. Note that disabling cookies may affect certain site functionality. We may also use Google Analytics to understand usage patterns β this data is anonymized and aggregated.
5 Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include:
- SSL/HTTPS encryption on all pages of this website.
- Restricted access to personal data β only staff who need it to fulfill your request can access it.
- Regular security monitoring and server hardening practices.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to our Site.
6 Data Retention
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, including:
- Active quote requests and open orders β retained for the duration of the transaction plus 1 year.
- Completed orders β retained for up to 3 years for accounting and legal compliance.
- Contact form submissions β retained for up to 12 months.
You may request deletion of your data at any time by contacting us (see Section 11).
7 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request that we delete your personal data ("right to be forgotten").
- Opt-Out: Opt out of any marketing communications at any time.
To exercise any of these rights, please contact us using the details in Section 11.
8 Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9 Children's Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately and we will delete it promptly.
10 Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
11 Contact Us
For privacy-related questions, data requests, or to opt out of communications: